Monday, November 04, 2024

About fostering psychological safety

Tanmay Vora describes the "7 Deadly Sins of Psychological Safety" in this blogpost.

A must read for executives, managers, supervisors

Arnold

 

7 Deadly Sins of Psychological Safety

 

 

 

 

7 Deadly Sins of Psychological Safety

Language plays a crucial role in building a culture of safety. This post outlines ways to communicate psychological safety (and seven deadly sins)

Tanmay Vora
Updated on

Language plays a critical role in fostering psychological safety.

Let me illustrate this by two contrasting examples. In one instance, a project manager failed to deliver on an agreed scope, and when senior leaders intervened, the manager was harshly asked, “Who’s standing on the fault line? Whose salary should we deduct for this?” This punitive language created a hostile environment, discouraging openness and learning.

In a different scenario, when a member of my product development team made an error affecting a client’s production database, the leader approached it differently. Instead of blaming, he reiterated his confidence in the team leader saying, “I know we’ve made a mistake, but I’m confident you can quickly fix this before it causes any financial damage.” This response boosted morale and led to a quick resolution. Later, during the retrospective, he asked, “What can we learn from this to prevent it from happening again?” This shift from blame to learning fostered reflection and improvement.

I read Tom Geraghty’s newsletter on Psychological Safety with great interest. In a latest edition, Tom outlines Seven deadly sins of pshchological safety. I highly recommend his newsletter if you are someone who is trying build a psychologically safe culture. (Full post here)

Learning to be mindful of our language is key to maturing as leaders. Our words shape workplace culture, either encouraging risk-taking and innovation or stifling initiative.

Here are seven deadly sins of psychological safety in a visual form.

Complement this reading with my earlier post on “Conversations that build psychological safety” by Amy Edmondson


 

Thursday, October 31, 2024

Over neussnuiten

Een verhelderende blik in je neus :-)

Van de Universiteit van Nederland: waarom je nooit je neus moet snuiten!

Waarschijnlijk heb je als kind geleerd je neus te snuiten als die vol zat. In deze aflevering legt Godelieve Damen (Radboudumc) uit waarom het veel beter is voor je eigen gezondheid en die van anderen om je neus op te halen. Of nóg beter tegen die vervelende verstopping: met zout water spoelen. Met deze tips kom je het griepseizoen wel door!

 

Arnold

Friday, October 18, 2024

About an "Inconvenient Truth"

Check the graph in this blogpost from Seth Godin: I still wonder why this is not scaring us all that much to DO more to mitigate this threath?

 

https://i0.wp.com/seths.blog/wp-content/uploads/2024/07/global_temperature_spiral_2024_large.gif?ssl=1


Arnold.

 

 



Thursday, October 17, 2024

About unlocking tacit knowledge

Below, a very interesting post about how one could unlock tacit knowledge (= the knowledge that is 'locked' within people (their experiences, skills, insights and judgements ... locked in their brains).

AKA: you don't know what you know :-)

 

Read the full post here



Saturday, October 12, 2024

About efficiency and productivity

Another nice blogpost from QAspire, about the difference between efficiency and productivity!
 
Efficiency: do things right (= as good as possible) (in Dutch: efficientie)
Productivity: do the right things (in Dutch: effectiviteit).

... For Dutch speaking people, check this Wikipedia entry




 

This is the full post:Efficiency and Productivity: The Balance that Drives Success

 

 

 

Friday, September 27, 2024